When was Camberwell Floorworld established, and who owns it?
A: Camberwell Floorworld was established in 2001 by Adam McAuliffe and his father Kevin McAuliffe. In 2003, Adam became sole owner. Today, the business is still family-run and entering its third generation of involvement

Where is your showroom located, and what are your opening hours?
A: Our showroom is located at 379 Camberwell Road, Camberwell, Victoria 3124.
Our standard opening hours are:

• Monday to Friday: 9:00 am – 5:00 pm

• Saturday: 10:00 am – 1:00 pm

• Sunday: Close

Which suburbs and areas do you service?
A: We service Camberwell and surrounding suburbs including Hawthorn, Burwood, Malvern, Toorak, Ashwood, Ashburton, Glen Iris, Box Hill, Auburn, Surrey Hills, Balwyn, and more.

How can I contact Camberwell Floorworld?
A: You can phone us at (03) 9882 0019 or email us via camberwell@floorworld.com.au.
You may also book an appointment in our showroom via our contact page to ensure dedicated time for your project. camberwellfloorworld.com.au

Q: What kinds of flooring products do you offer?
A. We offer a wide range of quality flooring solutions for both residential and commercial use, including:

• Carpets (wool, synthetic, luxury, textured)

• Timber flooring (engineered, wide plank, Australian species)

• Vinyl & sheet vinyl / vinyl planks (durable, waterproof)

• Laminate & hybrid flooring

• Commercial flooring solutions (for offices, aged care, clinics, schools)

• Window furnishings (blinds, curtains, vertical/roller/roman blinds)

• Rugs, mats, and flooring accessories (underlays, cleaning, edge trims)

Q: Do you provide installations and project management?
A: Yes — we provide end-to-end service: from product selection, measure & quote, through to professional installation. We coordinate trades and ensure the job is done to specification. For commercial projects, we often work closely with architects, designers, and builders.

Q: Do you offer flooring solutions for commercial projects?
A: Absolutely. We specialise in commercial flooring for aged care, offices, schools, medical clinics, premium building projects, etc. camberwellfloorworld.com.au We tailor product selection based on durability, slip resistance, maintenance, acoustic and safety requirements. camberwellfloorworld.com.au

Q: Which flooring brands are displayed in your showroom?
A: In our showroom we showcase premium brands including Bremworth, Brintons, Hycraft, Victoria Carpets, QuickStep, Australian Select Timbers, Clever Choice, Godfrey Hirst, among others.

Q: How do I get a measure and quote?
A: You can request a measure & quote in-store (by booking an appointment) or via our website contact form.

We’ll come to your site, take measurements, and provide a detailed quote based on your choice of products, labour, materials, and site conditions.

Q: Can I take flooring samples home?
A: Yes. During your showroom appointment, we encourage you to take samples to your space so you can view them in your own lighting, against furnishings and wall colours.

Q: What factors affect pricing in the quote?
A: Several factors may affect your quote, including:

• Flooring material and brand

• Area and complexity (cut-ins, stairs, transitions)

• Site conditions (subfloor preparation, moisture, leveling)

• Need for underlay or additional accessories

• Labour and access constraints

• Waste / overage allowance

Q: How long does it take to receive a quote?
A: We typically aim to provide a quote within 24 hours of visiting the site or receiving required measurements. (You’ll often hear back from us quickly after your enquiry.) camberwellfloorworld.com.au

Q: Do your flooring products come with warranties?
A: Yes, our flooring solutions are backed by manufacturer warranties (which vary by brand and product). We work with brands that provide quality warranties to protect your investment.

Q: How should I maintain and care for my new flooring?
A: Maintenance depends on the flooring type. For example:

• Carpets: vacuum regularly, clean spills immediately, periodic professional steam clean

• Timber: use manufacturer-approved wood floor cleaner, avoid excessive dampness, use protective pads under furniture

• Vinyl / LVT: sweep/dust, mop with pH-neutral cleaners, avoid abrasive tools

• Laminate / Hybrid: follow guidelines around moisture exposure and cleaning agents

We also provide a free downloadable Flooring Maintenance e-Guide via our shop section. camberwellfloorworld.com.au

Q: What if my flooring gets scratched, dented or damaged?
A: Minor scratches may be buffed out or repaired depending on the material. For timber, deeper damage may require sanding and refinishing (if the veneer is thick enough). For vinyl/laminate, replacement of individual planks may be possible, but color matching may vary. Always consult with us before attempting DIY repairs.